Processing Time:

●     Orders are typically processed within 1 to 2 business days from the time the order is placed. This processing period includes the preparation of your items, packaging, and dispatch from our facility.

Shipping Times:

●     Standard Delivery:

○     Orders generally take 7 to 10 business days to arrive within the domestic shipping zones. However, please note:

■     International Orders: Shipping might take longer depending on the destination country. Additional customs delays can occur.

■     Peak Seasons and Holidays: During holiday periods or particularly busy times, there might be extended delays. We strive to keep you updated if your order is affected.

Tracking Your Order:

●     Once your order has been dispatched, you will receive an email with tracking details, allowing you to monitor the progress of your shipment.

Customs, Duties, and Taxes:

●     For international shipments, customs, duties, and taxes might be applicable. These charges are the responsibility of the recipient and are not included in the item cost or shipping fee. We advise customers to check with their local customs office for more information.

Undeliverable Packages:

●     In the event that a package is undeliverable (e.g., address issues, recipient not available, etc.), we will contact you to arrange for reshipment or a refund, minus any shipping costs.

Lost or Damaged Items:

●     If your package arrives damaged or does not arrive at all, please contact our customer service within 30 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Policy Updates:

●     This shipping policy may be updated without prior notice to reflect changes in shipping practices or regulations. It is recommended to review this policy before placing an order.

For any inquiries or concerns regarding your shipment, please do not hesitate to reach out to our customer support team directly through the live chat.

Thank you for shopping with us!